Terms and Conditions

Effective Date: [Insert Date]

Welcome to [Your Company Name] (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website and services related to PCP claims. By accessing or using our website, you agree to be bound by these terms. If you do not agree, please refrain from using our services.

1. Our Services

We provide assistance in assessing eligibility and processing claims for mis-sold PCP agreements.

  • Our services are designed to help you understand your rights and guide you through the claims process.

  • We do not guarantee the success of any claim, as outcomes depend on individual circumstances.

2. Eligibility

By using our services, you confirm that:

  • You are at least 18 years old.

  • The information you provide is accurate and complete to the best of your knowledge.

  • You are authorised to submit a claim related to the PCP agreement in question.

3. Your Obligations

To use our services, you agree to:

  • Provide all necessary documentation and information promptly.

  • Notify us of any changes to your details or circumstances.

  • Cooperate fully throughout the claims process.

4. Fees and Payment

Our services are provided on a “No Win, No Fee” basis unless otherwise stated.

  • If your claim is successful, a fee of [Insert Fee Percentage]% of the total compensation awarded will be payable.

  • No fees will be charged if your claim is unsuccessful.

  • Full details of our fees will be outlined in a separate agreement provided before you engage our services.

5. Limitation of Liability

While we strive to provide accurate and reliable services, we cannot be held responsible for:

  • The outcome of any claim or the actions of third parties involved (e.g., lenders, ombudsmen).

  • Any loss or damage resulting from delays, errors, or omissions caused by circumstances beyond our control.

Our liability is limited to the fees paid for our services in connection with your claim.

6. Termination

You may terminate our services at any time by providing written notice. However:

  • If termination occurs after significant work has been undertaken on your claim, we reserve the right to charge reasonable fees for the work completed.

We may terminate our agreement with you if:

  • You breach these Terms and Conditions.

  • You fail to provide requested information or cooperate with the claims process.

7. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of [Your Company Name] or its licensors. You may not reproduce, distribute, or use this content without prior written consent.

8. Privacy and Data Protection

We are committed to protecting your privacy and handling your personal information in accordance with applicable data protection laws. For details, please refer to our [Privacy Policy] (link).

9. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for convenience and do not imply endorsement. We are not responsible for the content or practices of these third-party sites.

10. Governing Law

These Terms and Conditions are governed by the laws of [England/Wales/Scotland/Northern Ireland, depending on your location]. Any disputes will be subject to the exclusive jurisdiction of the courts in [Insert Region].

11. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Please review this page regularly to stay informed of any updates.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

[Your Company Name]
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Office Address]

PCP Claims is a Claims Management Company. You do not need to use our services to make your complaint, you can do this yourself for free by contacting your lender directly. If your complaint is not successful you can refer it to the Financial Ombudsman Service or, if the firm is no longer trading, the Financial Services Compensation Scheme.

*No Win, No Fee* The success fee is 25% (including VAT) will be charged if your claim is successful. If you cancel your claim after the 14-day cooling-off period, you may still be charged a fee. If you terminate the Agreement outside of the 14 day Cancellation period, You will be liable to pay Us our reasonable costs incurred in relation to Our Services at the rate of £175 per hour (including VAT).

© 2025 PCP Claims. All rights reserved.

PCP Claims is a Claims Management Company. You do not need to use our services to make your complaint, you can do this yourself for free by contacting your lender directly. If your complaint is not successful you can refer it to the Financial Ombudsman Service or, if the firm is no longer trading, the Financial Services Compensation Scheme.

*No Win, No Fee* The success fee is 25% (including VAT) will be charged if your claim is successful. If you cancel your claim after the 14-day cooling-off period, you may still be charged a fee. If you terminate the Agreement outside of the 14 day Cancellation period, You will be liable to pay Us our reasonable costs incurred in relation to Our Services at the rate of £175 per hour (including VAT).

© 2025 PCP Claims. All rights reserved.

PCP Claims is a Claims Management Company. You do not need to use our services to make your complaint, you can do this yourself for free by contacting your lender directly. If your complaint is not successful you can refer it to the Financial Ombudsman Service or, if the firm is no longer trading, the Financial Services Compensation Scheme.

*No Win, No Fee* The success fee is 25% (including VAT) will be charged if your claim is successful. If you cancel your claim after the 14-day cooling-off period, you may still be charged a fee. If you terminate the Agreement outside of the 14 day Cancellation period, You will be liable to pay Us our reasonable costs incurred in relation to Our Services at the rate of £175 per hour (including VAT).

© 2025 PCP Claims. All rights reserved.