Privacy Policy
Effective Date: [Insert Date]
Your Privacy Matters to Us
At [Your Company Name], we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website or services.
1. Information We Collect
We may collect the following types of personal information when you use our services:
Personal Details: Name, address, email address, phone number, and date of birth.
Financial Information: Details of your PCP agreement or other car finance agreements, including lenders and payment terms.
Technical Data: IP address, browser type, and usage information when you visit our website.
Correspondence: Any messages or queries you send us via email, phone, or web forms.
2. How We Use Your Information
We collect your personal data to:
Assess your eligibility for PCP claims.
Process and manage your claim effectively.
Communicate updates and outcomes related to your claim.
Improve our services and website.
Comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
With Trusted Partners: To process your claim or provide necessary services (e.g., legal professionals, financial institutions).
Legal Obligations: If required by law or regulation to disclose your data.
Business Operations: With third-party service providers (e.g., IT support, payment processors) who assist in our operations, under strict confidentiality agreements.
4. Data Security
We take your data security seriously. We use appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. This includes:
Secure servers and encryption technologies.
Regular data security reviews and updates.
Access restrictions to authorised personnel only.
5. Your Rights
Under applicable data protection laws, you have the following rights:
Access Your Data: Request a copy of the personal information we hold about you.
Correct Your Data: Ask us to correct any inaccurate or incomplete data.
Erase Your Data: Request the deletion of your personal data (subject to legal requirements).
Restrict Processing: Limit how we use your data in certain circumstances.
Withdraw Consent: If we process your data based on your consent, you can withdraw this consent at any time.
To exercise these rights, please contact us using the details below.
6. Retention of Your Data
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including satisfying any legal, accounting, or reporting requirements.
7. Cookies and Website Tracking
Our website uses cookies and similar technologies to:
Enhance user experience.
Monitor website performance.
Provide personalised content and advertisements.
You can manage or disable cookies through your browser settings. For more details, refer to our [Cookie Policy] (link).
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
[Your Company Name]
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Office Address]
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please check this page regularly for the latest version.
Last Updated: [Insert Date]