PCP Claims

No-Hassle PCP Refund Claims Made Simple.

If you've been mis-sold your PCP agreement, we simplify the refund process so you can focus on what matters.

Claim for Current & Past PCPs

Zero Upfront Costs

Find Out in 60 Seconds

We Work with all car manufacturers

Apply in under 30 seconds

Select Car Details

Loan Type

How much did the car cost?

Page 1 / 1

PCP Claims

No-Hassle PCP Refund Claims Made Simple.

If you've been mis-sold your PCP agreement, we simplify the refund process so you can focus on what matters.

Claim for Current & Past PCPs

Zero Upfront Costs

Find Out in 60 Seconds

We Work with all car manufacturers

Apply in under 30 seconds

Select Car Details

Loan Type

How much did the car cost?

Page 1 / 1

PCP Claims

No-Hassle PCP Refund Claims Made Simple.

If you've been mis-sold your PCP agreement, we simplify the refund process so you can focus on what matters.

Claim for Current & Past PCPs

Zero Upfront Costs

Find Out in 60 Seconds

We Work with all car manufacturers

Apply in under 30 seconds

Select Car Details

Loan Type

How much did the car cost?

Page 1 / 1

100% No Win, No Fee

Trusted and Certified Experts

Simple, Stress-Free Process

Specialists in PCP Refunds

100% No Win, No Fee

Trusted and Certified Experts

Simple, Stress-Free Process

Specialists in PCP Refunds

100% No Win, No Fee

Trusted and Certified Experts

Simple, Stress-Free Process

Specialists in PCP Refunds

Was Your PCP Deal Mis-Sold? Find Out in 60 Seconds

Many car finance agreements may have been mis-sold. If any of the following apply to you, you could be owed compensation:

The finance company failed to inform you about sales commission(s).

You weren’t told how much commission the finance company received.

You purchased a car on a PCP deal in the last 10 years.

Was Your PCP Deal Mis-Sold? Find Out in 60 Seconds

Many car finance agreements may have been mis-sold. If any of the following apply to you, you could be owed compensation:

The finance company failed to inform you about sales commission(s).

You weren’t told how much commission the finance company received.

You purchased a car on a PCP deal in the last 10 years.

Was Your PCP Deal Mis-Sold? Find Out in 60 Seconds

Many car finance agreements may have been mis-sold. If any of the following apply to you, you could be owed compensation:

The finance company failed to inform you about sales commission(s).

You weren’t told how much commission the finance company received.

You purchased a car on a PCP deal in the last 10 years.

4 Simple Steps to Start Your PCP Claim

1

Check Your Eligibility

Use our free online check to see if you qualify to make a PCP claim. It takes less than 60 seconds.

2

Speak to Our Experts

Discuss your case with our team of specialists who will guide you through the process.

3

We Handle the Claim

We will submit a claim on your behalf to the relevant lender, intermediary, or financial institution.

4

Your Compensation

Sit back and wait for the outcome while we work on the compensation you deserve.

4 Simple Steps to Start Your PCP Claim

1

Check Your Eligibility

Use our free online check to see if you qualify to make a PCP claim. It takes less than 60 seconds.

2

Speak to Our Experts

Discuss your case with our team of specialists who will guide you through the process.

3

We Handle the Claim

We will submit a claim on your behalf to the relevant lender, intermediary, or financial institution.

4

Your Compensation

Sit back and wait for the outcome while we work on the compensation you deserve.

4 Simple Steps to Start Your PCP Claim

1

Check Your Eligibility

Use our free online check to see if you qualify to make a PCP claim. It takes less than 60 seconds.

2

Speak to Our Experts

Discuss your case with our team of specialists who will guide you through the process.

3

We Handle the Claim

We will submit a claim on your behalf to the relevant lender, intermediary, or financial institution.

4

Your Compensation

Sit back and wait for the outcome while we work on the compensation you deserve.

Why Choose Us?

Expert Guidance

Our team of experienced professionals brings years of expertise in handling claims, ensuring you receive the support you need. With extensive knowledge of car finance agreements and a commitment to fairness, we are here to guide you through your claim with confidence.

Proven Results

We have successfully helped countless clients recover what is rightfully theirs. Our expertise streamlines the process, saving you time and effort while delivering reliable results.

Personalized Support

We understand that every claim is unique. That is why we offer personalised assistance, guiding you through every step of the process. Your success is our priority, and we are with you every step of the way to ensure the journey is as smooth as possible.

Why Choose Us?

Expert Guidance

Our team of experienced professionals brings years of expertise in handling claims, ensuring you receive the support you need. With extensive knowledge of car finance agreements and a commitment to fairness, we are here to guide you through your claim with confidence.

Proven Results

We have successfully helped countless clients recover what is rightfully theirs. Our expertise streamlines the process, saving you time and effort while delivering reliable results.

Personalized Support

We understand that every claim is unique. That is why we offer personalised assistance, guiding you through every step of the process. Your success is our priority, and we are with you every step of the way to ensure the journey is as smooth as possible.

Why Choose Us?

Expert Guidance

Our team of experienced professionals brings years of expertise in handling claims, ensuring you receive the support you need. With extensive knowledge of car finance agreements and a commitment to fairness, we are here to guide you through your claim with confidence.

Proven Results

We have successfully helped countless clients recover what is rightfully theirs. Our expertise streamlines the process, saving you time and effort while delivering reliable results.

Personalized Support

We understand that every claim is unique. That is why we offer personalised assistance, guiding you through every step of the process. Your success is our priority, and we are with you every step of the way to ensure the journey is as smooth as possible.

60 seconds

No Win, No Fee

Find Out If You Have a Claim Today

What is a PCP Claim?

A PCP claim is made by consumers who may have been mis-sold their Personal Contract Purchase agreements. These agreements often involve initial and monthly payments followed by a final ‘balloon’ payment.

Claims are typically eligible for agreements signed within the past 10 years and cover issues such as unclear terms, mis-selling, poor affordability checks, or unfair charges. If your agreement includes any of these issues, you could be entitled to compensation.

What is a Hire Purchase Claim?

A Hire Purchase (HP) claim addresses disputes with agreements where fixed monthly payments are made for a vehicle. Unlike PCP agreements, HP claims are often used by both business and personal customers.

If you’ve had an HP agreement in the last 10 years, you may qualify for a claim due to mis-selling, unfair terms, or inadequate affordability checks.

Compensation may be owed for any unfair practices or misrepresentation.

60 seconds

No Win, No Fee

Find Out If You Have a Claim Today

What is a PCP Claim?

A PCP claim is made by consumers who may have been mis-sold their Personal Contract Purchase agreements. These agreements often involve initial and monthly payments followed by a final ‘balloon’ payment.

Claims are typically eligible for agreements signed within the past 10 years and cover issues such as unclear terms, mis-selling, poor affordability checks, or unfair charges. If your agreement includes any of these issues, you could be entitled to compensation.

What is a Hire Purchase Claim?

A Hire Purchase (HP) claim addresses disputes with agreements where fixed monthly payments are made for a vehicle. Unlike PCP agreements, HP claims are often used by both business and personal customers.

If you’ve had an HP agreement in the last 10 years, you may qualify for a claim due to mis-selling, unfair terms, or inadequate affordability checks.

Compensation may be owed for any unfair practices or misrepresentation.

60 seconds

No Win, No Fee

Find Out If You Have a Claim Today

What is a PCP Claim?

A PCP claim is made by consumers who may have been mis-sold their Personal Contract Purchase agreements. These agreements often involve initial and monthly payments followed by a final ‘balloon’ payment.

Claims are typically eligible for agreements signed within the past 10 years and cover issues such as unclear terms, mis-selling, poor affordability checks, or unfair charges. If your agreement includes any of these issues, you could be entitled to compensation.

What is a Hire Purchase Claim?

A Hire Purchase (HP) claim addresses disputes with agreements where fixed monthly payments are made for a vehicle. Unlike PCP agreements, HP claims are often used by both business and personal customers.

If you’ve had an HP agreement in the last 10 years, you may qualify for a claim due to mis-selling, unfair terms, or inadequate affordability checks.

Compensation may be owed for any unfair practices or misrepresentation.

Financial Conduct Authority (FCA) Investigates Car Finance Practices

January 2024 Update:

The Financial Conduct Authority (FCA) has launched a detailed investigation into car finance agreements. This initiative focuses on consumer complaints regarding excessive charges on loans, particularly those issued before the 2021 ban on discretionary commission practices. The investigation aims to address these grievances and ensure fair treatment for affected customers.


Background:

Before 2021, car finance companies often used discretionary commissions, a practice that allowed lenders to earn extra profits, sometimes at the expense of consumers. This led to inflated loan charges and widespread dissatisfaction. The FCA’s ban on these commissions marked a critical step toward a more transparent and fair car finance system.

Objective:

The FCA’s goal is twofold:

  1. To thoroughly investigate claims of overcharging, ensuring transparency and fairness in past practices.

  2. To establish a streamlined process for compensating consumers who were unfairly charged.

What This Means for You:

If you entered into a car finance agreement before the 2021 reforms, this investigation could affect you directly. The FCA is dedicated to ensuring that any consumer owed compensation receives it promptly and fairly.

Stay Updated:

This investigation is a significant step toward justice for affected consumers. We are committed to keeping you informed with updates, guidance, and support. Your financial well-being remains our top priority as the FCA works to address past unfair practices.

Financial Conduct Authority (FCA) Investigates Car Finance Practices

January 2024 Update:

The Financial Conduct Authority (FCA) has launched a detailed investigation into car finance agreements. This initiative focuses on consumer complaints regarding excessive charges on loans, particularly those issued before the 2021 ban on discretionary commission practices. The investigation aims to address these grievances and ensure fair treatment for affected customers.


Background:

Before 2021, car finance companies often used discretionary commissions, a practice that allowed lenders to earn extra profits, sometimes at the expense of consumers. This led to inflated loan charges and widespread dissatisfaction. The FCA’s ban on these commissions marked a critical step toward a more transparent and fair car finance system.

Objective:

The FCA’s goal is twofold:

  1. To thoroughly investigate claims of overcharging, ensuring transparency and fairness in past practices.

  2. To establish a streamlined process for compensating consumers who were unfairly charged.

What This Means for You:

If you entered into a car finance agreement before the 2021 reforms, this investigation could affect you directly. The FCA is dedicated to ensuring that any consumer owed compensation receives it promptly and fairly.

Stay Updated:

This investigation is a significant step toward justice for affected consumers. We are committed to keeping you informed with updates, guidance, and support. Your financial well-being remains our top priority as the FCA works to address past unfair practices.

Financial Conduct Authority (FCA) Investigates Car Finance Practices

January 2024 Update:

The Financial Conduct Authority (FCA) has launched a detailed investigation into car finance agreements. This initiative focuses on consumer complaints regarding excessive charges on loans, particularly those issued before the 2021 ban on discretionary commission practices. The investigation aims to address these grievances and ensure fair treatment for affected customers.


Background:

Before 2021, car finance companies often used discretionary commissions, a practice that allowed lenders to earn extra profits, sometimes at the expense of consumers. This led to inflated loan charges and widespread dissatisfaction. The FCA’s ban on these commissions marked a critical step toward a more transparent and fair car finance system.

Objective:

The FCA’s goal is twofold:

  1. To thoroughly investigate claims of overcharging, ensuring transparency and fairness in past practices.

  2. To establish a streamlined process for compensating consumers who were unfairly charged.

What This Means for You:

If you entered into a car finance agreement before the 2021 reforms, this investigation could affect you directly. The FCA is dedicated to ensuring that any consumer owed compensation receives it promptly and fairly.

Stay Updated:

This investigation is a significant step toward justice for affected consumers. We are committed to keeping you informed with updates, guidance, and support. Your financial well-being remains our top priority as the FCA works to address past unfair practices.

FAQs

Who Is Eligible to Make a PCP Claim for Mis-sold Car Finance?

If you’ve entered into a Personal Contract Purchase (PCP) agreement in the UK and believe the terms were unclear or mis-sold, you could be eligible to make a claim. Common signs of mis-selling include:

  • Lack of full disclosure about contract terms or balloon payments.

  • Pressure to sign without exploring all options.

  • Being sold an agreement unsuitable for your financial situation.

  • Unclear charges for early termination or exceeding mileage limits.

Review your agreement and consult a professional to assess your situation accurately.

How Do I File a Claim for Mis-sold PCP Car Finance?

Filing a claim can seem complex, but breaking it down simplifies the process:

  1. Gather Documents: Collect your finance agreement and related communications.

  2. Submit a Complaint: File a formal complaint with your lender, explaining why you believe the PCP was mis-sold.

  3. Escalate if Necessary: If unresolved, escalate to the Financial Ombudsman Service for impartial review.

For a smoother experience, consider using our expert services to manage the claims process on your behalf, reducing stress and improving the likelihood of a successful outcome.

How Long Does It Take to Resolve a PCP Claim?

The timeline for resolving a PCP claim varies depending on the complexity of the case and how quickly the involved parties respond. Typically:

  • Initial Complaint: Lenders usually have up to 8 weeks to respond.

  • Further Action: If unresolved, the case can be escalated to the Financial Ombudsman Service, which may take several months to review.

Overall, the process may take anywhere from a few months to over a year. By using our services, we can help streamline the process and navigate the complexities, aiming for a quicker and more favorable resolution.

What Can I Expect from a Successful PCP Claim?

A successful PCP claim can result in various outcomes, depending on your case:

  • Financial Compensation: Refunds for overpayments, or incorrect charges.

  • Contract Adjustments: Changes to your finance terms for fairness.

  • Stress Compensation: Reimbursement for the inconvenience caused by mis-selling.

With our expert guidance, we aim to secure the best possible outcome, addressing both the financial and emotional impact of mis-sold agreements.

Will Making a PCP Claim Impact My Credit Score?

A common concern when filing a PCP claim is its potential effect on your credit score. Rest assured, filing a claim itself does not directly impact your credit rating. Changes may occur only if the claim results in adjustments to your finance agreement, such as corrections to account status or charges.

At [Your Service Name], we work closely with lenders to ensure your financial standing is protected throughout the process. Our priority is to secure the compensation you deserve while safeguarding your credit score and overall financial health.

FAQs

Who Is Eligible to Make a PCP Claim for Mis-sold Car Finance?

If you’ve entered into a Personal Contract Purchase (PCP) agreement in the UK and believe the terms were unclear or mis-sold, you could be eligible to make a claim. Common signs of mis-selling include:

  • Lack of full disclosure about contract terms or balloon payments.

  • Pressure to sign without exploring all options.

  • Being sold an agreement unsuitable for your financial situation.

  • Unclear charges for early termination or exceeding mileage limits.

Review your agreement and consult a professional to assess your situation accurately.

How Do I File a Claim for Mis-sold PCP Car Finance?

Filing a claim can seem complex, but breaking it down simplifies the process:

  1. Gather Documents: Collect your finance agreement and related communications.

  2. Submit a Complaint: File a formal complaint with your lender, explaining why you believe the PCP was mis-sold.

  3. Escalate if Necessary: If unresolved, escalate to the Financial Ombudsman Service for impartial review.

For a smoother experience, consider using our expert services to manage the claims process on your behalf, reducing stress and improving the likelihood of a successful outcome.

How Long Does It Take to Resolve a PCP Claim?

The timeline for resolving a PCP claim varies depending on the complexity of the case and how quickly the involved parties respond. Typically:

  • Initial Complaint: Lenders usually have up to 8 weeks to respond.

  • Further Action: If unresolved, the case can be escalated to the Financial Ombudsman Service, which may take several months to review.

Overall, the process may take anywhere from a few months to over a year. By using our services, we can help streamline the process and navigate the complexities, aiming for a quicker and more favorable resolution.

What Can I Expect from a Successful PCP Claim?

A successful PCP claim can result in various outcomes, depending on your case:

  • Financial Compensation: Refunds for overpayments, or incorrect charges.

  • Contract Adjustments: Changes to your finance terms for fairness.

  • Stress Compensation: Reimbursement for the inconvenience caused by mis-selling.

With our expert guidance, we aim to secure the best possible outcome, addressing both the financial and emotional impact of mis-sold agreements.

Will Making a PCP Claim Impact My Credit Score?

A common concern when filing a PCP claim is its potential effect on your credit score. Rest assured, filing a claim itself does not directly impact your credit rating. Changes may occur only if the claim results in adjustments to your finance agreement, such as corrections to account status or charges.

At [Your Service Name], we work closely with lenders to ensure your financial standing is protected throughout the process. Our priority is to secure the compensation you deserve while safeguarding your credit score and overall financial health.

FAQs

Who Is Eligible to Make a PCP Claim for Mis-sold Car Finance?

If you’ve entered into a Personal Contract Purchase (PCP) agreement in the UK and believe the terms were unclear or mis-sold, you could be eligible to make a claim. Common signs of mis-selling include:

  • Lack of full disclosure about contract terms or balloon payments.

  • Pressure to sign without exploring all options.

  • Being sold an agreement unsuitable for your financial situation.

  • Unclear charges for early termination or exceeding mileage limits.

Review your agreement and consult a professional to assess your situation accurately.

How Do I File a Claim for Mis-sold PCP Car Finance?

Filing a claim can seem complex, but breaking it down simplifies the process:

  1. Gather Documents: Collect your finance agreement and related communications.

  2. Submit a Complaint: File a formal complaint with your lender, explaining why you believe the PCP was mis-sold.

  3. Escalate if Necessary: If unresolved, escalate to the Financial Ombudsman Service for impartial review.

For a smoother experience, consider using our expert services to manage the claims process on your behalf, reducing stress and improving the likelihood of a successful outcome.

How Long Does It Take to Resolve a PCP Claim?

The timeline for resolving a PCP claim varies depending on the complexity of the case and how quickly the involved parties respond. Typically:

  • Initial Complaint: Lenders usually have up to 8 weeks to respond.

  • Further Action: If unresolved, the case can be escalated to the Financial Ombudsman Service, which may take several months to review.

Overall, the process may take anywhere from a few months to over a year. By using our services, we can help streamline the process and navigate the complexities, aiming for a quicker and more favorable resolution.

What Can I Expect from a Successful PCP Claim?

A successful PCP claim can result in various outcomes, depending on your case:

  • Financial Compensation: Refunds for overpayments, or incorrect charges.

  • Contract Adjustments: Changes to your finance terms for fairness.

  • Stress Compensation: Reimbursement for the inconvenience caused by mis-selling.

With our expert guidance, we aim to secure the best possible outcome, addressing both the financial and emotional impact of mis-sold agreements.

Will Making a PCP Claim Impact My Credit Score?

A common concern when filing a PCP claim is its potential effect on your credit score. Rest assured, filing a claim itself does not directly impact your credit rating. Changes may occur only if the claim results in adjustments to your finance agreement, such as corrections to account status or charges.

At [Your Service Name], we work closely with lenders to ensure your financial standing is protected throughout the process. Our priority is to secure the compensation you deserve while safeguarding your credit score and overall financial health.

PCP Claims is a Claims Management Company. You do not need to use our services to make your complaint, you can do this yourself for free by contacting your lender directly. If your complaint is not successful you can refer it to the Financial Ombudsman Service or, if the firm is no longer trading, the Financial Services Compensation Scheme.

*No Win, No Fee* The success fee is 25% (including VAT) will be charged if your claim is successful. If you cancel your claim after the 14-day cooling-off period, you may still be charged a fee. If you terminate the Agreement outside of the 14 day Cancellation period, You will be liable to pay Us our reasonable costs incurred in relation to Our Services at the rate of £175 per hour (including VAT).

© 2025 PCP Claims. All rights reserved.

PCP Claims is a Claims Management Company. You do not need to use our services to make your complaint, you can do this yourself for free by contacting your lender directly. If your complaint is not successful you can refer it to the Financial Ombudsman Service or, if the firm is no longer trading, the Financial Services Compensation Scheme.

*No Win, No Fee* The success fee is 25% (including VAT) will be charged if your claim is successful. If you cancel your claim after the 14-day cooling-off period, you may still be charged a fee. If you terminate the Agreement outside of the 14 day Cancellation period, You will be liable to pay Us our reasonable costs incurred in relation to Our Services at the rate of £175 per hour (including VAT).

© 2025 PCP Claims. All rights reserved.

PCP Claims is a Claims Management Company. You do not need to use our services to make your complaint, you can do this yourself for free by contacting your lender directly. If your complaint is not successful you can refer it to the Financial Ombudsman Service or, if the firm is no longer trading, the Financial Services Compensation Scheme.

*No Win, No Fee* The success fee is 25% (including VAT) will be charged if your claim is successful. If you cancel your claim after the 14-day cooling-off period, you may still be charged a fee. If you terminate the Agreement outside of the 14 day Cancellation period, You will be liable to pay Us our reasonable costs incurred in relation to Our Services at the rate of £175 per hour (including VAT).

© 2025 PCP Claims. All rights reserved.